Refund Policy

At Skill Tutor, we strive to provide high-quality online courses and services to our users. We understand that circumstances may arise where you may need to request a refund. This Refund Policy outlines our guidelines for refund eligibility, procedures for requesting refunds, and other important information regarding refunds.

Refund Eligibility

Refunds may be issued under the following circumstances:

  1. Course Content Issue: If you encounter a technical issue or problem with accessing or viewing the course content that prevents you from completing the course.
  2. Course Dissatisfaction: If you are dissatisfied with the course content or quality, provided that you have completed less than a certain percentage of the course (e.g., 20%).
  3. Duplicate Purchase: If you accidentally purchase the same course multiple times.

Non-Refundable Items

Refunds will not be provided for the following:

  1. Completed Courses: Once you have completed a course, you are not eligible for a refund.
  2. Course Bundles or Packages: Refunds will not be provided for bundled courses or packages if any of the individual courses in the bundle or package have been accessed or completed.
  3. Promotional Offers: Refunds will not be provided for courses purchased through promotional offers or discounts, unless otherwise stated in the offer terms.

Refund Request Procedure

To request a refund, please contact our customer support team at [contact@skilltutor.in] within 2 days of the purchase date.

providing the following information:

  1. Your name
  2. Email address associated with your account
  3. Course name and purchase details
  4. Reason for the refund request
  5. Any additional relevant information or screenshots

Our customer support team will review your request and respond to you as soon as possible. Refunds may be issued in the original form of payment or as store credit, at our discretion.

Refund Processing Time

Refunds will be processed within 2 days of approval. Please note that it may take additional time for the refund to appear on your bank or credit card statement, depending on your financial institution.

Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at [contact@skilltutor.in] / [9963485306]

Last Updated: [29/March/2024]